Privacy Policy

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Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, protect and handle your personal information when you visit our website or use our driver and transportation services.

By using our website and services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you contact us, make an enquiry or book our services, we may collect certain information such as:

  • Name
  • Phone number
  • Email address
  • Pickup and drop-off locations
  • Travel or booking details
  • Vehicle or driver requirements
  • Any other information you voluntarily provide to us

2. How We Use Your Information

The information collected from you may be used for the following purposes:

  • To respond to your enquiries and requests
  • To process and manage your bookings
  • To provide driver and transportation services
  • To communicate with you regarding your booking
  • To improve our website and services
  • To provide customer support
  • To maintain service quality and security

3. Information Protection

We take reasonable administrative and technical measures to protect your personal information from unauthorized access, misuse, alteration, disclosure or loss.

However, please understand that no method of transmitting information over the internet or storing electronic information can be guaranteed to be completely secure.

4. Sharing of Information

We do not sell, rent or trade your personal information to third parties.

Your information may only be shared when necessary to provide our services, comply with applicable laws, prevent fraud or protect our legal rights.

5. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, understand website usage and improve our services.

You may choose to disable cookies through your browser settings. However, disabling cookies may affect certain features of the website.

6. Third-Party Services

Our website may contain links to third-party websites or use third-party services. We are not responsible for the privacy practices or content of those third-party websites.

We recommend reviewing the privacy policies of any third-party websites you visit.

7. Communication

If you provide your phone number or email address, we may contact you regarding your enquiry, booking, service updates or other service-related communication.

8. Data Retention

We retain personal information only for as long as necessary to provide our services, maintain business records, resolve disputes, comply with legal requirements and protect our legitimate interests.

9. Your Privacy Rights

Depending on applicable laws, you may have the right to request access to, correction of, or deletion of your personal information held by us.

If you would like to make such a request, please contact us using the contact details available on our website.

10. Children's Privacy

Our services are not specifically directed towards children. We do not knowingly collect personal information from children without appropriate consent.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology or applicable laws.

Any updated version will be published on this page with the revised effective date.

12. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy, please contact us through the contact information provided on our website.

Your Privacy Matters

We are committed to protecting your information and providing you with a safe and reliable service experience.